Privacy Policy

Last updated: March 2026

Pearl Ease operates this online store at pearlease.co.za to provide you with a curated shopping experience. Our store is powered by Shopify. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

  • Contact details: name, email, phone number, shipping and billing address
  • Payment information: processed securely via Shopify — we never store card details
  • Order information: items purchased, transaction history
  • Device & usage data: browser type, IP address, pages visited
  • Communications: messages you send us via email or contact forms

How We Use Your Information

  • Process and fulfil your orders
  • Send order confirmations and tracking updates
  • Respond to enquiries and provide customer support
  • Send marketing emails (only if you opt in — you can unsubscribe any time)
  • Improve our store and shopping experience
  • Comply with legal obligations

Who We Share Your Information With

We only share your information with:

  • Shopify — our e-commerce platform, for order processing and payments
  • Courier partners — for delivery of your order
  • Email/SMS marketing tools — only if you've opted in
  • Legal authorities — if required by South African law

We do not sell your personal information to third parties.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications at any time

To exercise any of these rights, email us at support@pearlease.co.za.

Data Security

We use industry-standard security measures to protect your personal information. Our store is hosted on Shopify, which is PCI DSS compliant.

Cookies

Our store uses cookies to improve your browsing experience and track site analytics. You can disable cookies in your browser settings, though some features may not work correctly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

Pearl Ease
Email: support@pearlease.co.za
Website: pearlease.co.za